We invite you to read the regulations of our rental



Rental of the car is based on the concluded rental agreement.


During the rental, a driver’s license and a second document with a photo are required, and in the case of companies, registration documents registration documents.


To rent a vehicle, the driver must be at least 19 (maximum 65) years old and have held a driver’s license for a minimum of 1 year.


The Lessee declares that he received a vehicle in very good technical condition, clean, with equipment according to the acceptance protocol, and he also gives back such a vehicle.


The renter can make a reservation for a vehicle of a selected class through the website , and thus has a guarantee that he/she will receive a selected car from a given class. In random situations and for reasons beyond the control of RusinCar, e.g. a given car will break down, or will be involved in a road collision in the previous rental, the customer will receive a car of comparable class. The price in such case will be discounted by 5%. The discount will not will be calculated when the lessee receives a car in a higher class or of a higher standard. The lessee in such a case such a case may also cancel a given reservation without incurring any costs.


The renter can make payment for the reserved vehicle e.g. in cash in PLN or other currency, or by payment card (the amount for rental), or through the Internet payment system with the help of Pay-u company, whereby , part part or all of it must be made by payment card( not necessarily by credit card ) named to the renter of the vehicle. Our employee always has a payment terminal with him. We accept VISA and MASTERCARD cards from many countries. After assigning a unique permanent customer code, which entitles you to a 5% discount on the second rental, 10% on the third rental, you can pay in any way you like, even all in cash.


The renter, may cancel the reservation free of charge for min. 2 days from the date of rental. Cancellation of the reservation on or day before the potential rental date is due 20% of the assumed amount, cancellation during the duration of the rental agreement is 100% of the rental amount.


The amount due under the rental agreement is collected in advance in accordance with the applicable price list. The fee for exceeding the kilometer limit is collected upon return of the vehicle in accordance with the valid price list, i.e. PLN 0.30, for each kilometer exceeded.


It is the responsibility of the Renter to use the car with its common use . Renter to take care of entrusted property,and replenishing fluids, checking tire pressure, replacing burnt out light bulbs and its possible ad hoc repair and use of proper fuel. Indicated fuel 98”. In exceptional situations In exceptional situations, the lessor has the right to terminate the rental agreement due to the fault of the lessee, if he finds that the vehicle is used is used contrary to its actual purpose.


Rental extension must be confirmed by RusinCar, at least 24 hours before the deadline for return of the vehicle resulting from the concluded agreement.


In the event that the vehicle is not returned at the time agreed in the contract, and after several times prior telephone contact with the tenant, the landlord has the right to notify law enforcement authorities of the misappropriation of property, and charge a contractual penalty in the amount of 2 times the daily rental rate for each day. The penalty may not be charged if the tenant shows justification for the reason for the delay t.e. accident or other important reasons beyond the tenant’s control and informs the landlord of this fact by telephone the landlord in advance.


The driver can only be the person named in the Rental Agreement.


In case of theft of the vehicle, the Renter is obliged to immediately inform RusinCar and return the proof of Registration and keys. Otherwise, the Renter shall bear full responsibility for the damage.


The car rental fee does not include the cost of fuel.


The mileage limit according to the contract applies. Limits are added up – the total kilometer limit for a given rental equals the product of kilometers times the number of rental days. Exceeded in accordance with the rental agreement, 30 net/kilometer.


The rental price includes third-party liability and assistance, additional insurance included exempts the customer from covering share of own damage or total damage, unless the lessee used the vehicle inconsistently with its intended use, was under the influence of alcohol, did the damage on purpose, did not have the authorization to drive the vehicle on the territory of the the country in question.


The Renter agrees to the processing of his/her personal and registration data by the Lessor for purposes related to the performance of the car rental agreement in accordance with the Act of 29.08.1997 on the protection of personal data. Personal Data Protection Act of 29.08.1997 (i.e. Journal of Laws of 2002 No. 101 item 926 as amended).